Call-Center »
“A Personal Book Advisor” for more than one million people in Turkey! Boyut has its own Call Center and Customer Relations Management (CRM) with over 140 employees who are, more than sales agents who sell and promote the products to consumers. They are also a part of Boyut’s team of “Personal Book Advisors” receiving 6.000 calls from customers everyday. Their job not only consist of assisting customers about books, but also DVD movie sets, music, literature, and all other Boyut products that fulfill cultural and intellectual needs of the consumer.

Boyut Publishing Group, interacts and communicates with customers through email, web and social-media sites such as Twitter and Facebook engaging and valuing every innovative feedback necessary to balance customer demands and creative perfection.